Arbetsbeskrivning

Enjoy career growth while soaking up breathtaking views and a Mediterranean lifestyle. Athens offers opportunities for both professional and personal growth!

As a Customer Advisor, you’ll provide exceptional support, resolve queries efficiently, build strong relationships, and exceed quality goals—all while contributing to a positive customer experience and team improvement.

Your responsibilities could be:

Customer Support: Provide the highest level of assistance to customers via phone and email on a range of issues.

Accurate Information: Deliver precise, valid, and complete responses by following established procedures.

Query Ownership: Take responsibility for customer inquiries, ensuring timely resolutions and responses.

Quality Goals: Meet and exceed service quality standards, compliance regulations, and productivity targets.

Team Alignment: Follow management direction and contribute with constructive feedback.

What’s Waiting For You:

Accommodation support: Help with the relocation process and free accommodation provided for the first month!

Competitive Wages: Enjoy very competitive pay and job stability.

Training: Fully paid training to set you up for success.

Healthcare: Access private healthcare for peace of mind.

Growth Opportunities: Continuous learning and career development.

Diverse Culture: Work in a safe, friendly, diverse, and tech-driven environment.

Team Spirit & Wellness Program: Join an international team with celebrations, skill-building initiatives, and team events, while enjoying the EverBetter wellness program, including an on-site fitness room and a personal trainer.

The Right Fit:

• Native in either: Swedish, Danish, Norwegian or Finnish (C2) level
• Intermediate level of English (at least B2) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem-solving skills with strong attention to detail
• Must hold EU citizenship or a valid work permit for Greece

About our client:

With 170,000 associates worldwide, our client powers the best experiences for over 750 of the world’s leading digital-first brands. Using innovative solutions, advanced technology, and expert support, they ensure smooth and meaningful interactions while meeting the unique needs of their clients on a global scale!