Arbetsbeskrivning

Om tjänsten : Master Trainer (Home Appliances)Experience in the white goods industry is important Purpose of the role:Together with PM develop and create relevant educations. To provide, through training and education, the local power trainer in DK/NO/FI, and in Sweden the internal staff with the right knowledge of Samsung products and their benefits. Job scope and key deliverables: - Create Nordic training material and educations with end user benefits in focus - Ensure local power trainers knowledge of Samsung products and its benefits - Make internal staff understand the benefits of Samsung products and their USP - Create training material for the customer program Fast Track. - Create and localize training materials - Experience in the white goods industry is important *Role Tasks: - Together with PM, create training material and plan for f2f and online executions thru out all Nordic countries - Follow up on Nordic education progress and reporting to appropriate stake holder(s) - Educate local Power trainers - Educate Field Force in the specifications and benefits of Samsung products - Educate KAM in the specifications and benefits of Samsung products - Educate Samsung Support in the specifications and benefits of Samsung products - Communicate our strongest USP´s on key products - Joint store visits with RS to understand the floor sales men needs - Joint educations with RS to collect feedback on the trainings from floor sales men - Localize training materials to fit the local market - Educate in Samsung history and create Samsung pride What makes this role interesting for a candidate?By giving a better understanding and raising awareness about Samsung's products to increase sales in stores. Motivate and run a good training structure with consistency throughout the year. Know competition to further enhance Samsung's unique selling points. Main competence: - Leading & Deciding. Takes control and exercises leadership. Initiates action, gives direction. - Interacting and Presenting. Communicates and networks effectively. Successfully persuades and influences others. Relates to others in a confident and relaxed manner. - Organizing and Executing. Plans ahead and works in a systematic and organized way. Follows directions and procedures. Focuses on customer satisfaction and delivers a quality service or product to the agreed standards. Most relevant qualifications, education and training: - A good understanding of digital as a communication and sales channel - Structured and administrative “doer”. - Driven and self-driven with an eye for quality - MS office knowledge - Creative and flexible Most relevant previous work experience: - Experience from the industry in training, marketing, communication roles or similar I preferred. Required language skills: - Fluency in English & other Nordic Language Om arbetsgivaren 21Activa är ett bemannings- och rekryteringsföretag med över 50 års samlad erfarenhet från bemannings- och rekryteringsbranschen.Vi har stor erfarenhet av bemanning inom lager, logistik, transport och administration, både på arbetar-och tjänstemannasidan. Vi har självklart kollektivavtal och är auktoriserade hos Kompetensföretagen. Vi sitter i lokaler i Rosersbergs och i Arlandastads industriområde och våra kunder finns i Stockholmsområdet, Uppsala och i Mälardalen.Vår filosofi är enkel, vi ska vara samarbetspartnern som finns på plats för våra kunder OCH vi ska ha den mest nöjda personalen i branschen. För välmående personal gör ett bättre jobb och kunderna når bättre resultat.