Arbetsbeskrivning

Discover Athens—a city of timeless history and dynamic modernity. Join us as a Customer Advisor and experience outstanding career growth, stunning views, and a rich Mediterranean lifestyle. Athens is calling!

As a Content Moderator, you’ll review and manage user-generated content, ensuring it aligns with company guidelines. You’ll address inappropriate content, respond to user inquiries, and collaborate with the team to improve moderation policies, all while maintaining confidentiality and discretion.

Daily responsibilities:

Moderate Content: Review and manage user-generated content on the platform, including text, images, and videos, ensuring it aligns with community guidelines.

Evaluate and Take Action: Assess content against company policies and guidelines, removing or escalating content as necessary.

Respond to Inquiries: Address user reports of inappropriate content quickly and professionally, ensuring effective communication.

Collaborate and Improve: Work with the team to identify content trends, and suggest improvements for moderation practices and policies.

Maintain Confidentiality: Handle sensitive information with discretion, ensuring a high level of confidentiality and professionalism.

What We Offer:

Relocation Support: Help with the moving process and free accommodation provided for the first month!

Competitive Wages: Enjoy very competitive pay and job stability.

Training: Fully paid training to set you up for success.

Healthcare: Access private healthcare for peace of mind.

Growth Opportunities: Continuous learning and career development.

Diverse Culture: Work in a safe, friendly, diverse, and tech-driven environment.

Team Spirit & Wellness Program: Join an international team with celebrations, skill-building initiatives, and team events, while enjoying the EverBetter wellness program, including an on-site fitness room and a personal trainer.

The Ideal Candidate:

• Proficient level in Dutch (C2)
• Good English (at least B2) both verbal and written
• Excellent attention to detail and ability to identify subtle nuances in content that may violate policies.
• Ability to work efficiently under minimal supervision and maintain productivity.
• Strong interpersonal and communication skills.
• Experience with content moderation tools and platforms is a plus.
• Must hold EU citizenship or a valid work permit for Greece

About our client:

With 170,000 associates worldwide, our client powers the best experiences for over 750 of the world’s leading digital-first brands. Using innovative solutions, advanced technology, and expert support, they ensure smooth and meaningful interactions while meeting the unique needs of their clients on a global scale.