Arbetsbeskrivning

Nordea is a leading Nordic universal bank. We are helping our customers realise their dreams and aspirations - and we have done that for 200 years. We want to make a real difference for our customers and the communities where we operate - by being a strong and personal financial partner. Job ID: 27813 Welcome to Group Technology, where we pride ourselves on engineering solutions and direct Nordea’s transformation by providing a holistic technological view and structured understanding of the bank, and its surrounding environment to enable the Customer Vision and the Business Strategy. We are looking for a full-time resource that will elevate Technology’s way of working with Non-Functional Requirements (a.k.a. Quality Attributes). Nordea is a place where traditions meet tomorrow. We’re not just a bank; we’re a tech employer on a mission to evolve finance securely and responsibly. Together, we impact millions of people’s daily lives by ensuring they can access our solutions anytime, anywhere, while safeguarding their personal data and wealth. Join us in making an impact on the banking industry.  About our team Meet the Non-Functional Requirements team. We add value by securing that services have purposely defined service quality characteristics. What you’ll be doing  Main responsibilities in this role: * Coaching business and IT stakeholders on Non-Functional Requirements, IT operations and service quality, * Guiding stakeholders to benefit from use of common defined requirements and increase adoption of Nordea’s Requirements Catalogue across the bank, * Gathering insight from Stakeholders to develop and improve our practices, * Gathering insight from Stakeholders to increase richness and re-use of non-functional requirements in Nordea’s Requirements Catalogue. Who you are  This is the right role for you if you: * Have experienced both good and bad services and learnt why service quality is essential to factor in from the start, * Possess strong people and stakeholder management skills, * Are well experienced in communicating technical topics to both technical and non-technical audiences, * Are a team player with a proactive attitude and excellent communication skills, * Can work independently, conduct analysis and assessments, * Actively share your knowledge and experience to enable initiatives to be successful, receiving line organisations to be satisfied and to strengthen our team’s performance and skills, * Are solution oriented and delivering measurable value, * Have excellent analytical skills, flexible and proactive mindset and can-do attitude, * Enjoy working in an international environment. Your background and skills include:  * University degree in business administration, technology or similar, * Written and spoken English on a superior level is required, Nordic language is a plus, * Minimum 5 years working experience in IT and with more than 3 years practical experience working with requirements,  * Broad knowledge of IT operations, IT best practices and industry trends, * You have demonstrated experience in facilitating discussions at all levels of seniority. It would be ideal if you also:  * Are proficient in ITIL and SAFe methodologies, preferably with Requirement Management, * Have experience from working in agile teams and knowledge of JIRA & Confluence,  * Have experience from practically operating IT services.      If this sounds like you, get in touch! Next steps Please note that we will start interviews already before job opening closes, submit your application as soon as possible, no later than 12/01/2025. For union information, please contact Finansförbundet at [email protected] or SACO at [email protected].