Arbetsbeskrivning

We are seeking an IT Support Manager to lead and develop the Nordic IT support organization for Samsung with a service-oriented and strategic approach. This role involves aligning IT operations with business objectives, ensuring effective infrastructure, data security, and cost-efficient IT processes. You will collaborate with internal and external stakeholders, introducing innovative solutions while maintaining compliance with regulatory standards.

Key Responsibilities

Strategic IT Leadership

• Shape IT strategies and visions in coordination with Samsung's European Headquarters (EHQ) to meet business needs.
• Review and improve existing IT infrastructure and services to align with organizational objectives.
• Develop and implement cutting-edge IT solutions tailored to the company's goals.

Operational Oversight

• Manage the Nordic IT Support organization, including determining required skill sets and overseeing daily operations.
• Supervise IT budgeting, resource allocation, and efficient cost management.
• Ensure data and system security, adhering to regulatory compliance standards like NIS2.

Process Development and Collaboration

• Lead process optimization and IT-related projects in collaboration with internal teams and headquarters.
• Present IT strategies, solutions, and roadmaps to senior management and stakeholders.
• Introduce and support the integration of advanced technologies such as AI, Cloud (SaaS), RPA, and Data Warehousing.

Contract and Vendor Coordination

• Manage relationships and contracts with service providers, suppliers, and mobile operators.
• Ensure service levels and agreements are met and maintained.

Education and Experience

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• 10+ years of experience delivering IT projects and 5+ years in a comparable management role.
• Background in consumer electronics or FMCG industries preferred.
• Proven experience in IT strategy, software development, and operational leadership.
• Fluency in English (written and spoken); knowledge of Scandinavian or Korean is an advantage.

Technical Expertise

• Proficiency in IT systems such as SAP, BI tools (Power BI, Qlik), Salesforce, Azure, and RPA solutions.
• Strong knowledge of IT security, data analysis, and infrastructure management.
• Familiarity with cross-functional IT structures and compliance topics.

To succeed in the assignment as IT Manager, we would like you to demonstrate strong leadership and organizational skills to effectively manage and guide your team toward achieving strategic objectives. Your superior problem-solving and analytical abilities will be essential in navigating complex challenges and driving innovative IT solutions. Additionally, your capacity to communicate and collaborate effectively with stakeholders will ensure smooth alignment across organizational functions, fostering productive relationships and enhancing overall operational success.

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today’s fast-paced global economy, change is constant and innovation is critical to a company’s survival. As we have done over 80 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. As an employee, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers’ lives.

#DoWhatYouCant

As a consultant at JobBusters, you can feel secure with a collective agreement, available consultant managers and committed recruiters. As a consultant, you also get access to our network of exciting companies and clients! For us, it is important that you as a consultant feel comfortable, feel a sense of security and community with us as an employer. We offer an occupational pension, salary change and the option of flexpension. You also get access to our benefits portal, where in addition to wellness allowance you have access to lots of discounts and offers in wellnes, home and leisure, transport, healthcare and much more! Your well-being is of the highest priority for us, and we therefore offer you as an employee Corporate Health Care to deal with all the challenges of everyday life, both at work and in private life.

As agreed.

Full time, office hours. Our client wishes to start immediately and the assignment is expected to run until further notice. You will be employed by JobBusters as a consultant with our exciting client. Send in your application in English (preferably in Word format) as soon as possible, as interviews take place continuously. Application deadline is 2024-12-03