Arbetsbeskrivning

Who are we? Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future. Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent. We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future. Let's introduce ourselves Would you like to influence and craft the technical strategy that enables Volvo Cars to grow and  reach our goal of being an electric car company by 2030? Great, then we would like you to join our Cluster as a Senior Backend Engineer with experience in Java/Kotlin! The Customer Care and Support Cluster is a part of the Commercial Digital (CD) group, and our mission is to provide our customers with a personalized, hassle-free, and cost-efficient customer  care and support experience. We support the rest of the organization in using our tools to attend to the customers in the best possible way. We’re looking for someone to support us in crafting a high-quality ecosystem that spans multiple  product teams. We have only just begun this journey in earnest, and you’ll be joining us at a time  when you can really have a great impact and contribute to setting the tone for the next chapter in  customer’s journey! What you'll do Join our innovative team to build and scale AI-driven solutions using ChatGPT. In this role, you  will have the opportunity to develop an Agentic AI Bot, including creating a knowledge solution to  ground its responses. You'll gain hands-on experience in leveraging ChatGPT's logical reasoning to autonomously choose the right APIs for responding to user input, while also learning how to  scale the AI by utilizing a knowledge graph. This is a unique chance to expand your expertise  and be at the forefront of AI innovation. You will be enhancing our customer experience with a focus on building backend services  primarily using REST APIs and GraphQL. We use mainly Java/Kotlin with Kafka, Postgres,  Elasticsearch to set up services. We also use Elasticsearch APM for our dashboards,  Prometheus/Grafana. We deploy our applications in Kubernetes and Azure, using tools like  GitHub Actions, Jenkins, among others. You will collaborate closely with both backend, frontend engineers and AI engineers within a  cross-functional product team. Your primary objective will be to enhance and optimize our first  contact resolution within the customer care domain. What you'll bring We believe that you... * Are an experienced backend engineer who’s worked on several products in the past * Have knowledge of Java/Kotlin, and you feel comfortable working in a  * Docker/Kubernetes/Cloud setup * Have solid understanding of Kafka, Postgres or similar * Have solid understanding of microservices, be able to create/improve software architecture * Are able to convert business requirement to technical design and concrete tasks * Know how to quantify problem, e.g. use SLO/SLI to drive improvement * Knowledge in hosting and monitoring of resilient microservices. * Be able to identify bottlenecks and optimize performance, scalability and so on * Have experience in authentication and authorization solution * To be effective in this role, you need to take charge as well as be a collaborator.  * You should have the ability to drive and create commitment Location : Stockholm