This position supervises the processing of documents in compliance with Customs and other government regulatory agency requirements. He/She manages the workload of hourly staff, developing team goals, implementing and enforcing policies and procedures, and training hourly employees on compliance with regulations and requirements. This position maintains productivity and is well versed on international commerce and transportation industry changes. He/She manages customer relationships for assigned clients and oversees services provided to the clients. This position manages and distributes team’s workload, tracks and reports statistics, resolves customer service issues, and oversees all aspects of the account.
Responsibilities:
Qualifications:
Information about the position:
· The workplace is at the UPS office in Bollnäs and the working hours are Monday to Friday, 40h/week.
· Start according to agreement
· Collective agreement with Unionen