Arbetsbeskrivning

We are looking for a Sr Leader to lead our Client Services Group in Sweden. The scope of this role covers entire Nordics. Experience in serving clients in Sweden and Nordics in IT Services area is a must-have experience. Our focus is Services accounts; with specific focus on Financial Services Industry. Experience working with any one or more of these industry segments will be preferred.

Provide client introductions, customer context to internal teams. Navigate account to identify varied kinds of deals; form and lead pursuit teams, recommend & defend the win price, understand client drivers and competitor moves, interface with client on expectations, develop account plan, review and follow it. Drive MSA / SOWs / payments (AR), resolve delivery escalations and complaints, mentor IBU account team with an objective of demonstrating business value to the client. Maintaining the Infosys price premium, enhancing client satisfaction and growing the account as per the account plan within the assigned account.