Arbetsbeskrivning
If you are looking to work in Sweden’s capital you’ll appreciate the central location of the Radisson Blu Royal Viking Hotel, at Norrmalm in Stockholm, which is directly opposite the hotel is Central Station.
Our 459 sleek rooms and suites are designed for a good night’s sleep with a focus on well-being and relaxation. A scenic address by the Baltic Sea guarantees that fresh seafood is served to our guests daily at Stockholm Fisk Restaurant. And our rooftop bar HIGH, offers guests refreshing drinks and top-floor views of the islands and archipelago.
The hotel also houses 17 elegant and innovative meeting spaces with a capacity of up to 150 people, plus an atrium large enough to host 450 guests.
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We are now looking for a Head Waiter - Breakfast to join our dynamic team here at Radisson Blu Royal Viking Hotel, Stockholm!
We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!
The Head Waiter Role
Our Food & Beverage Service Team are the final piece of the puzzle, they are sophisticated hosts with an instinctive ability to anticipate guests’ needs by being in the right place at the right time and delivering a hospitality experience that goes above and beyond - creating memorable moments for our guests.
Key Responsibilities:
- Service Leadership: Lead and coordinate the breakfast service team, ensuring smooth operations and timely, attentive service to all guests.
- Guest Interaction: Greet guests warmly, assist with seating, and ensure their needs are met promptly and professionally during breakfast service.
- Quality Control: Monitor food and beverage presentation, ensuring that all items are served in accordance with the hotel's brand, quality and service standards.
- Team Support: Assist and guide the breakfast waitstaff in delivering exceptional service, providing training and feedback as needed. As an integral part of the team, you will work proactively to ensure the smooth running of the food and beverage operations in the restaurant
- Schedule: Assist Restaurant & Bar Manager with scheduling of staff and coordinate part time worker.
- Operational Setup: Ensure the breakfast area is properly set up before service, including buffet stations or à la carte settings, and ensure a seamless flow throughout service hours.
- Hygiene & Safety: Adhere to and enforce all health and safety regulations, ensuring cleanliness and proper handling of food items.
- Problem Solving: Address guest complaints or issues quickly and efficiently, aiming to resolve concerns and maintain guest satisfaction.
- Stock Management: Assist in managing and restocking breakfast supplies and beverages, ensuring everything is available and well-maintained during service.
- Collaboration: Work closely with the kitchen and restaurant management to ensure that breakfast service runs smoothly and efficiently.
As Head Waiter for our Breakfast team, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Qualities We Are Looking For In our Head Waiter - Breakfast:
- Flexibility and a positive, Yes I Can! Attitude
- Excellent communication and interpersonal skills to effectively lead a team and interact with guests.
- Strong customer service skills with the ability to anticipate guest needs.
- A person that loves early mornings
- Is a creative problem-solver
- Passionate about creating extraordinary service
- Ability to work as part of a team to ensure guest satisfaction
- Experience as a waiter or head waiter in a hotel or high-volume restaurant, preferably in breakfast service.
- Likes having fun at work
- Communicates in English and Swedish
- Experience in a similar position is beneficial but not essential
What We Offer Our Head Waiter: We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes: