Publicis Sapient (PS), a global leader in Digital Business Transformation (DBT), is looking for a Client Partner, Account Director with a demonstrated track record of results to join our Growth team in Stockholm, Sweden. You will harness the depth and breadth of PS’ portfolio, and the value-add of our extended capabilities through Publicis Groupe, to identify new opportunities, new buying centers, and innovative ways to help our clients evolve for a more digital-enabled future, positively impacting their business and their customers.
Your Impact:
• Drive and lead stewardship for key clients and ensuring profitable YoY Growth
• Own the PS Account Plan and 360-degree relationship with the clients to deliver on measured sales and revenue growth, existing and new projects, and overall satisfaction
• Develop a relationship map, 3–5-year vision and strategy, and manage tactical executions to sell the full PS portfolio
• Foster deeper relationships with customers through marketing campaigns, thought leadership activities, account references, and PR/media opportunities
• Shape proposals and negotiate agreements focused on achieving mutually beneficial outcomes for PS and its clients
• Own monthly, quarterly, and annual booking targets and ensure contractual arrangements meet defined commercials goals
• Manage and ensure delivery expectations and satisfaction by orchestrating relevant Delivery stakeholders
• Advocate for your clients internally and ensure all opportunities are accurately reflected and forecasted in the PS CRM pipeline to provide visibility and cross-sell opportunities with all practices, capabilities, and alliance partner teams
• Maintain a thorough understanding of the PS GTM offerings and solutions, brand and network building, cross-client line of businesses, and industry trends
• Demonstrate a high level of performance and results in goal achievement, account management, people and diversity development, business / financial / technical specialization, innovations, and contributions to the PS Growth Force Community.
• Contribute to Global Client Partner community and Growth Force community strategies, best practices, case studies, and education
Your Skills & Experiences
· Minimum of 5 years in industry and professional services with demonstrated success and growth as an account manager or client partner
· Experience managing large accounts
· A passion for people, leadership, equality, and society
· Ability to develop and nurture Trusted Partner-level relationships with both C-suite client contacts and internal stakeholders via a strong industry POV and understanding of client needs
· Strong global leadership capability to manage a team and lead change while inspiring and developing others
· Strong learning mindset and drive for continuous evolution and self-improvement, including cultivating learning agility, development of personal adaptability, and pursuit of excellence
· Flexible and mobile, able to work in a hybrid office, and travel environment as the role necessitates