Arbetsbeskrivning

Are you passionate about delivering exceptional guest experiences and maintaining smooth daily operations? We are looking for a Guest Services and Operations Coordinator to join our vibrant team at Royal Shalimar If you thrive in a dynamic environment, love engaging with customers, and have a keen eye for detail, this could be the perfect role for you!

Key Responsibilities:

• Greet and assist guests with reservations, seating, and inquiries to ensure a seamless dining experience.
• Manage front desk operations,
• Oversee the cleanliness and organization of the reception and service areas.
• Collaborate with the kitchen and service teams to ensure efficient service flow and smooth operations.
• Maintain the presentation of public spaces, dining areas, and restrooms to meet our high standards.
• Support in handling customer complaints and resolving service issues promptly and professionally..

Requirements:

• Strong interpersonal and communication skills, with a customer-first approach.
• Ability to multitask and thrive in a fast-paced environment.
• Excellent organizational skills and attention to detail.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Team player with a proactive attitude and problem-solving mindset.

Why Join Us?

• Work in a dynamic and supportive team environment.
• Opportunities for growth and career advancement within the company.
• Competitive salary and benefits package.
• Be part of an exciting and customer-focused dining experience.

If you’re ready to take on a diverse role where you can make a real impact on the guest experience and operational excellence, we’d love to hear from you!

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