Arbetsbeskrivning

We are looking for a dedicated and professional Customer Service Representative who has the ability to provide the best service to our customers. Our client in Greece works with many well-known brands and is now looking for new employees to join their customer service team

The requirementsYou already live in or want to move to GreeceFluent in Danish or Norwegian(oral and written), with a good knowledge of EnglishAn ability to handle complex customer enquiries and find solutionsA positive and proactive approach to workStrong PC skillsJob descriptionRespond to customer enquiries via chat, calls and emailsProvide customers with information about products and servicesIdentify customer needsHandle and resolve customer complaintsIdentify and escalate prioritised issuesFollow up on customer calls where necessaryWe offerA fixed monthly salary + bonus (14 salary payments per year)Paid flight ticketand free accommodation for the first 2 weeks and help finding permanent accommodationHelp with all the documents you need to work in GreeceRegular training and development opportunitiesOpportunity to work remotely or from an officeBe apart of a tight knit team with a strong focus on teamwork