We are now recruiting IT Operations & Infrastructure Specialist (maternity leave cover) to join the IT team at our Head Office in Stockholm.

Filippa K is a Swedish fashion house born in Stockholm and rooted in the 90s. Founded in 1993 by Filippa Knutsson, Karin Hellners and Patrik Kihlborg, the heritage label played an instrumental role in pioneering the now-iconic look of effortless Scandinavian minimalism. Today, Filippa K has become a household name with an international presence – offering a complete wardrobe of womenswear and menswear staples that are designed to last. In 2024, the brand began an exciting new chapter with the appointment of Anna Teurnell as Creative Lead. With stores in key European cities such as Amsterdam, Copenhagen and Berlin, an ecommerce presence in over 70 markets, and employees across Europe, Filippa K continues its journey of global expansion guided by a mission of mindful consumption.

The Role:

As the IT Operations and Service Desk Manager, you are confident in your comprehensive knowledge of IT systems and ready to take full ownership of IT operations and support services. You strive for operational excellence and continuously seek opportunities to improve processes and routines. You are communicative and can collaborate closely with colleagues across the organization for efficient problem solving.

We are small IT department, and tasks can therefore vary from day to day. The role is located in Stockholm, and you will report to the IT Manager. This is a temporary position with start in October 2024.

Your responsibilities will include:

• Support Filippa K users in IT service desk
• Analyze integration errors
• ID management
• MDM management
• Network management
• General hardware and software support

We’re looking for someone who:

We’re looking for someone who takes responsibility and shows initiative in managing IT operations and support services. You should have strong communication skills, service minded and the ability to collaborate effectively with colleagues.

The experience you’ll bring to the role is:

• Minimum 3 years working experience
• Working with support and SLAs
• Active Directory and Microsoft Entra ID
• Jamf & Intune
• Cisco Meraki network and VPN services
• MacOS, iOS and Windows
• Azure logic apps
• Understanding business processes and workflows

If this sounds like you and you’re interested in joining our team, please click below to apply. Please note that we are only able to handle applications through our website on an ongoing basis. Your application will be saved in our database, and we will contact you if we have any openings that suit your profile.

All are welcome to apply. As an equal opportunity employer, Filippa K makes decisions based on merit. We do not discriminate based on age, gender, gender identity or expression, orientation, religion, cultural background, nationality, marital status, or disability. Diversity is central to our way of doing business and is an asset at all levels of the organization. We believe in a culture of shared values where every employee is empowered to take responsibility and initiative in order to improve our customer satisfaction and sustainable profits.