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At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.
Your role and responsibilities
As a Product Support Specialist within the customer product support team, you will be a key player in defining and resolving customer-experienced problems on the global installed base of ABB Robotics products, specifically Controllers and/or Software. Working closely with the team and R&D, you will contribute to the development of new solutions and support our customers. This is your chance to join a truly unique journey ahead.
In this role you will join our global 3rd line product support team, which provides local ABB offices and customers; Worldwide; with technical information, analysis and solutions to maximize the usage of our great products.
Here are examples of responsibilities:
Qualifications for the role
More about us
ABB Robotics develops, manufactures and markets robots and associated control systems, software, arc welding products, tracks and motor packages. A clear focus on automated solutions helps manufacturers improve productivity, product quality and safety in the work environment through automation. The robots and robotics are sold via local ABB companies, as well as via independent systems integrators and OEM companies.
Are you passionate about solving technical challenges and providing exceptional customer support? Join ABB Robotics as a Product Support Specialist and be a key player in our global team. You'll collaborate closely with a dynamic R&D team and local ABB units, working in an innovative and supportive environment. This role offers you the chance to make a real impact while enjoying a positive team culture and exciting journey in the world of robotics. Apply now to be part of our mission to deliver excellence in customer support!
Recruiting Manager Karl Forslin, +4672-247 55 88, will answer your questions about the position. Union representatives: Swedish Association of Graduate EngineersNicolin Ahlqvist, +46 720 77 41 90; Leaders: Lenny Larsson, +46 706 32 85 47; Unionen: Roger L. Gustavsson, +46 730 30 30 36. Talent Partner: Johannes Westermark Hester.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory
Apply at the latest by 17th July 2024. Please note that we will not be able to do any screening during the summer vacation period, expect first feedback in the middle to end of July.
Please note that, to be eligible for employment at ABB AB, you will need to pass our pre-employment screening steps. This includes a reference check, a health- and drug test and could also include a background check.
We kindly decline any direct contact with staffing and recruitment agencies as well as sellers of additional job advertisements.