Customer Meeting Service Associate fluent German (Legal/Contract Support) Responsibilities:   The primary role of the CMS Associate is to provide excellent contracting and payment support to the external Healthcare Professional as well as the internal affiliate business partner.   Ensure efficient and effective issue resolution across the Contract to Pay process including the pre-contract data management aspects.  Ensure adherence to Anti-Corruption requirements when interacting with and engaging HCPs Ensure compliance with data capture requirements to support the TOV Disclosure requirements, which may include supporting data correction and reporting queries from Global Transparency team pre or post publication Be seen as a “go-to” information resource for Contracting to Pay queries both from external HCPs and internal business partners Provide excellent customer experience through the end to end coordination & execution of the Contract to Pay process in a compliant manner. This includes the pre-contracting data management for the Healthcare Professional.  Monitor daily operational dashboard to ensure compliance with pre-defined SLAs Support global/regional CMS projects with focus on the Contract to Pay process & pre-contracting data management Support the overall CMS team by demonstrating flexibility in providing cover for team members and training of new team members Requirements: Experience and Education:   customer facing experience with excellent communications & compliance skills. Legal/Contracting/Travel & Meetings support experience an advantage Associates Degree (or equivalent work experience) Fluency in German and English language essential. Proficiency in other languages an advantage Experience in Sales Force, SAP P2P module, MS Office Experience with Contracting systems an advantage Required language: German