TECHNICAL SALES SPECIALIST – FRENCH Location: Portugal REMOTE Fixed Term Contract for 6 months Salary: €1024 base salary + €225 bonus Meal Allowance: €7/working day Schedule: Monday till Saturday (including bank holidays): 08:00 AM to 07:00 PM (Rotational shifts) 2 days off: Sunday + 1 day rotational   Job Responsibilities: ·       Customer Interaction: Handle incoming user requests via telephone, email, and chat. Log call details into case management systems and provide responses and resolutions within SLA to customers. ·       Customer Satisfaction: Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolution progress. Their happiness is our happiness. ·       Customer Service: Deliver high-caliber customer service for post-sales requests including delivery, warranties, and refunds. ·       Sales Support: Provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction. ·       Sales Goals: Achieve sales goals set on a quarterly basis while providing an excellent customer experience. ·       Order Management: Log and follow up on orders or requests, capturing all required data elements in CRM as mandated by clients, policies, and products. Requirements: ·       Fluent, verbal and written in French & English; ·       Excellent communication skills; ·       Customer orientation and ability to adapt/respond to different types of characters. ·       EU Passport or Work Permit Required language: French