Product Specialist, with an on-board support profile, for PureBallast Customer Support group. PureBallast is an innovative Ballast Water Management System that prevents spread of invasive species to local marine environments. Alfa Laval has a century-long relationship with the maritime industry and the customers include shipyards, industry subcontractors, ship-owners, and operators. The first PureBallast system, originally developed by Alfa Laval and Wallenius Water, was installed in 2006. Since then, more than 9000 systems have been sold and PureBallast is the global market leader in ballast water treatment. Customer Support, and its team of Product Specialists, provides specialized technical support during the whole lifecycle of the PureBallast system. As a Product Specialist you provide high-end technical support. * On-board profile means that part of the work is performed onboard vessels. Travelling is estimated to ca 35% of your time. * The position is preferably based in Tumba, but hybrid/remote work solutions are possible. * Candidate location close to a major shipping hub is considered an advantage. Key tasks include: * Provide technical support including root cause investigations remotely and onboard vessels. Position will include technical data analysis and reports to support our customers. * Review system and component performance as part of the continuous improvement process and educate the organization by implementing lessons learned. * Assist in sales by providing technical input for new build-, retrofit- and replacement projects. * Participate in claim investigations with ambition to improve product performance. * Assist in field testing of new functionalities, components as well as complete system testing. * Participate in- and provide internal and external trainings. * Improve on documentation by providing technical input and lessons learned. Who you are: * You are passionate about technology and ballast water treatment! * You are customer focused, service minded and equipped with a strong positive, can-do mind set. * You are proactive, self-motivated, and engaged. * You strive for customer satisfaction and take pride in delivering high quality work. You structure your work efficiently and take responsibility for defined tasks. * You understand the marine industry. * Excellent communicator in English with a high level of cultural awareness. Interaction is key. You will be a part of a strong team and you are a team-player. You are used to build networks and maintain relationships within and outside the immediate team and company. * Flexible - able to adapt to changes in projects and planning. What you have: * A 3-year technical education or similar gained from experience. * Experience from the marine industry for example from marine equipment field service work, being a sailing engineer/officer or from shipyard work. What's in it for you? * We offer an interesting position with a varying array of technical projects to drive and participate in. * A high degree of freedom to plan and execute on tasks. * The possibility to make a positive impact on the maritime environment. * An open and friendly workplace and a part in a highly motivated Customer Support team where we help each other to develop and create value for our customers. The PureBallast product is marketed and sold entirely by Alfa Laval, and you will act within the global Alfa Laval organization, with many international contacts, both internally and externally. For more information, please contact Andreas Lundin, Customer Support-Europe and America, PureBallast, Regina García Moguel, Talent Acquisition Partner, Union information Francisco Garcia, Akademikerföreningen, +46 733 995 684 Anders Jansson, Unionen, +46730780482 We review applications continually so please send in yours as soon as possible and not later than June 30th, 2024. Applications sent directly via email will be deleted without notice. We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games. #LI-RG1