General position/description

Do you want to be part of our transformation journey, in a truly global environment!

Then we have an exciting assignment for you. We are now looking for an IT Coordinator within the function Business Support and Applications.

IPCO AB are now looking for an IT Coordinator, to manage our strategic business system platforms. You are an essential part of IPCO Group IT and the team Business Support & Applications, with the assignment to provide secure, robust and modern applications, always supporting future business requirements. Your daily work will be conducted in close cooperation with business stakeholders, the core IT-team and suppliers. You have high interest and focus on efficiency and quality, with a mindset that always prioritize an optimized administrative model.

Your Mission

In the role of IT Application Coordinator, you will coordinate and support a team of experienced Application Process Specialist, to ensure that our strategic business systems are implemented to meet future business requirements. In this position you will work in a close cooperation with business stakeholders in a global context. You will have the end-to-end responsibility, from defining and prioritize IT-demands and system updates, to ensure implementation of functionality that enables process optimization and automation. You will cooperate with suppliers, to ensure delivery by agreements, with a high service level and continuously improvements. You will contribute to the overall IT strategy.

Main responsibilities

• Managing tactical and operational meetings together with internal stakeholders and suppliers.

• Responsible for release management and coordination of work with new business It-demands/system updates, acceptance test and implementation. This also includes handover to suppliers and to ensure a high level of internal communication and training.
• Ensure available and relevant documentation e.g. test documentation, users-guides etc.

• Ensure that business It-demands are clearly defined, prioritized and executed together with the team and suppliers.

• Independently run global meetings, workshops, presentations and create appropriate documentation.

• Strong focus on business and act as an escalation point. You troubleshoot end-user issues in cooperation with selected suppliers and the team.

• Execute minor assignments, work with administration and projects, if needed.
• Work close to selected suppliers to ensure delivery by agreements and a high service level. You have focus on continuously improvements related to the support-/incident process.
• Ensure that relevant IT standards, policies and security requirements are followed, or take needed actions.
• Focus on master data quality.

Your Profile

• A true team player who strives for continuous improvement, development of yourself & the team.
• Good collaboration and communication skills, with strong focus on change management.
• You can easily interact with you colleagues and stakeholders.
• Basic leadership skills and be responsible to drive projects and coordinate activities.
• Innovative and solution-oriented thinker, with a structured and analytical ability.
• Service minded, positive and open mindset.

Requirements

• Fluent in English and preferable Swedish
• Degree in Computer Science or equivalent knowledge.
• Experience working with business requirements and release management.

• 2-5 years of experience in similar position as IT Application Coordinator or a comparable role.

Meritorious

• Experience from working with Service management and ITIL.
• Working within a global manufacturing industry/organization.
• Business process modelling, to capture business requirements etc.
• Experience as a Project manager and/or Change manager.
• Experience from global organizations is an advantage as we work in an international environment.
• Experience from work in similar position and with Infor M3, Microsoft D365 or comparable applications.

Additional information

IPCO works for an equal workplace, and we value differences. We believe that the employees' different backgrounds, experience, skills, and personalities contribute to the development of the business. In a recruitment context, a focus on diversity based on, for example, gender, age, and foreign background is a matter of course.

Location: Sandviken/Hybrid Contact information

For further information about this position, please contact: Marie Landström, Recruiting manager +46 70-2737680, [email protected]

Last day of application June 12th, 2024