Builds relationships with client network and operational teams, becoming a key contact for internal requests/problem escalation and resolution.
Helps clients to access Citi’s global network, locating local coverage and product support across the globe.
Provide day-to-day banking support to the bankers.
Primary point of contact for onboarding, work on customer due diligence / KYC for new to bank clients as well as existing client base and handle documentation related to client on-boarding
Close co-ordination with Operations, AML and ICG Partners on the KYC renewal process, with focus on supporting the firm’s goal of achieving its KYC deliverables.
Ensure KYC and AML controls are in place for all new client requirements, through the established process and lead any control or remediation requirements relating to the produce space
Support account strategies by developing an institutional understanding of the client, eg; their treasury model and philosophy, funding model and cash management strategy and help build an efficient, productive and strong relationship.
Responsible for driving deals through CRM, initiate CRM workflow for account opening and other Treasury & Trade Solution (TTS) products, all support and documentation related escalations and wider implementation ensuring ramp up of revenue from deals implemented.
Co-ordinate / manage account structures
- assist with account opening/closing and ensure correct liquidity structure to meet client needs.
Works as an integral part of the Banking Team and leads efforts to maintain and fine-tune the client’s existing Product Solutions.
Work with billing team if/when pricing issues arise, Channels Services, Citidirect, CitiConnect etc
Develop relationships with clients and assist with routine payment and credit queries, confirmation of support, problem escalation.
Handle queries on other TTS products e.g. cards, receivables, liquidity structures, trade finance products, Wordlink, security account etc
Shares regulatory; market; product updates with the client
Manage existing base of key client relationships for transaction level support.
Close co-ordination with CSG Network / Product partners, Credit Risk management Services (CRMS) and the Documentation Unit (DCU) for credit line set up and availment, ensuring that approvals obtained are in line with requirements under the Risk Policy and ensure timely resolution of data exceptions (facility excess or unmatched transactions).
Provide support where necessary for the coordination of RFP’s
Prepare facility; exposure and relationship data as requested by bankers.
At annual review time, co-ordinate with the CSG network to review global facilities, and help make recommendations for potential changes/reductions
Work in partnership with Trade Implementations for the issuance and associated documentation for Guarantee’s/LC’s
Assist bankers in the co-ordination of ad-hoc regulatory/data review exercises, and help with data clean-up exercises, making the necessary facility adjustments where appropriate
Basic understanding of key commercial banking processes & solutions, including Transactional Banking, FX, Trade, Treasury, Working Capital Management and Lending products.
Work collaboratively with other Commercial Banking sector teams.
Share best practice across teams in order to deliver ‘best in class’ relationship management to new and existing clients.
Sista ansökningsdag har passerat för denna annons. Du kan fortfarande läsa om den, men det går inte längre att ansöka.
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