Take your next career step with our global team at ABB. We are driving the transformation of both society and industry for a more productive and sustainable future.

At ABB, we are committed to advancing all aspects of diversity and inclusion: gender, LGBTQ+, disability, ethnicity and age. Together, we are on a journey where we all, as individuals and as a collective, welcome and value individual differences.

As an aftermarket project manager, you will have a broad role taking care of customer needs after delivery. There are two focus areas for the role as our customers may need support during the warranty period and/or need spare parts during the lifetime of our engines.

In this role, you will report to the Project Manager and you will maintain and improve customer satisfaction by ensuring that all goals are met and offering service at every stage of the customer's request.

Your responsibilities

• Coordinate our engineering and production teams in investigating warranty cases and supporting customers
• Conduct root cause analysis to understand the problem and identify upcoming activities
• Establish a strong and long-lasting relationship with existing customers in the assigned area and be the one to communicate between ABB and customers to resolve critical situations
• Ensure that the work adheres to best practices for implementation and ABB policies. Effectively monitor and control project progress
• Lead the entire process of selling spare parts from the first contact with the customer, understand their needs, create offer, coordinate the purchasing and production team and ensure that we deliver quickly
• Living ABB's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business

Your background

• At least 3-5 years of experience in technical project management or project management for industrial projects or 3-5 years of experience in electrical or mechanical engineering
• Experience in managing project or guarantee projects, costs, schedules and suppliers
• Relevant Microsoft tools for project management and root cause analysis
• Fluent in Swedish and English
• Strong administrative skills
• Knowledge of electric motors and/or drive systems is an advantage
• You are communicative, solution-oriented, cooperative and open-minded

More about us

ABB has a complete and flexible portfolio of traction motors that allows us to build the perfect solution for every customer – regardless of train type, power range or geographical location. ABB also supplies complete mobile electric power motors for electrified buses, mining and other types of heavy-duty vehicles. Each motor is tailored to the customer's needs and operating conditions, allowing for superior efficiency, low energy consumption and high reliability.

Recruiting Manager Carolina Nilsson, +46 724 64 41 99, will answer your questions about the position. Union representatives – The Swedish Association of Graduate Engineers: Håkan Sjöberg, +46 703 96 00 02, Unionen: Ing-Marie Lindgren-Turpeinen, +46 703 30 75 40, Ledarna: Lenny Larsson, +46 706 32 85 47. All other questions can be directed to Talent Partner Ulrika Kärnland, +46 724 61 21 62.

Please note that the hiring process at ABB Sweden includes a reference check, a drug test and, in some recruitments, an extended background check.

We look forward to receiving your application as soon as possible and appreciate if the application is in PDF format. Applications will be reviewed on an ongoing basis and the position may be filled before the application deadline 2024-04-28.

To learn more about ABB, visit our website www.abb.com.

Work model: #LI-hybrid

Publication ID: SE90606502_E2