Discover Netigate, the game-changing platform revolutionizing employee engagement and customer experience. We empower organizations to gather valuable insights, drive meaningful interactions, and deliver exceptional results. With our intuitive interface and advanced analytics, companies can listen, understand, and act on insights from their workforce as well as their customers. Join our dynamic team of passionate individuals shaping the future of engagement and experience. Apply now and let's transform the way businesses connect and thrive in the digital age. Together, we will unlock the full potential of employee engagement and customer satisfaction. Our culture is built on collaboration, creativity, and continuous learning. We value diversity, inclusion, and the “power of WE”- different perspectives. We foster an environment where ideas are shared, challenges are embraced, and growth is nurtured. About the role As a Technical Project Manager you will become a part of our Professional Services team. You advise our customers in all phases of their survey project and take over the support and implementation of technical requirements. You'll work closely with cross-functional teams to ensure projects are delivered on time, within budget, and meet quality standards. You need a strong understanding of software development methodologies, technical background, and excellent communication skills to succeed in this role. Some examples of your responsibilities: - Planning and managing customer projects - Technical advisory to customers and colleagues - Create and distribute surveys in Netigate based on the customer's needs - Implementation of custom solutions and integrations (such as API) To fit in the role, it would be great if you: - Are a skilled project manager - Comfortable in Excel - Are fluent in both English and Swedish - Have a good understanding of API - Experience with SPF/DKIM/whitelist is a plus If you, in addition to the above, are a team player, good at problem resolution, are service-minded, and customer-focused you might be the perfect candidate! More about the Services team The mission of the Services team is to offer a tailored service to give customers the tools they need to activate, analyze and boost results with Netigate. From project management and analysis to workshops offering brainstorming, start-up training, and planning. Professional Services step in to help customers understand how to work with Netigate and use the data they gather for positive change within their organization. In the video below, Katja (Technical Project Manager) shares what life as TPM looks like at Netigate. We’re looking for more new teammates to be part of our continued growth. Are you the one? Apply today! Life at Netigate Everyday life at Netigate is a perfect hybrid of high-energy, high-performance, and relaxed culture. We are passionate about our product and each other. We believe in the power of ‘We’ and we always have the best intentions in mind for each other and our customers.