At Alfa Laval, we always go the extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people, and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.

We are looking for an Order Handler to support a maternity leave in Lund, Sweden. This is a temporary contract of 12 months.

About the job

In this role, you have an important role and responsibility in our more complex orders. You handle everything from quotation to assembly, supporting the project managers in the various tasks as a team. Our products have a great range of applications and our goal is to deliver the right product with the right quality at the right time at the right cost.

Our role encompasses a range of responsibilities geared towards seamless order processing and customer satisfaction. This involves registering orders, monitoring settlement processes, managing delays, and handling orders in various states. Additionally, we maintain orders, handle returns, commissions, and credit transactions, and address customer claims promptly. We also prepare detailed quotes, communicate effectively with customers, and strive for continuous improvement in our services.

Who you are

You enjoy the attention to detail, taking an active part in our projects, and collaborating with others to deliver complex orders together. You are self-motivated, can prioritize and focus in a fast-paced environment, and enjoy working towards deadlines. We believe you are positive, enjoy learning, are responsive, and want to give our customers the best possible customer service.

What you know

• Creating quality control documentation
• ERP Systems such as Jeeves or Microsoft Dynamics
• Good level of Excel and Microsoft Office
• Relevant studies within Supply Chain and Logistics
• Fluent Swedish and Intermediate English language proficiency

What's in it for you

We offer you an impactful position in an international, open, and friendly climate where you will be part of a team. You will be contributing to sustainability, energy efficiency, and the positive global effect of your work.

You will have autonomy and control over what you do, have an impact on processes from the beginning of the journey which can be very rewarding, have a voice, and contribute to value while being supported.