Your Responsibilities Will Be

• Collect and summarize customer requirements, organize internal resources for analysis and business planning
• Deliver Support and contribute service solutions for our customer
• Responsible for coordination and management of installation and commissioning work of LEAD equipment
• Responsible for equipment delivery to customer after FAT and after sales, and for service concept planning
• Responsible for onsite problem identification, trouble shooting, and maintenance activity
• Responsible for analyze of problem root cause, and maintain problem database
• Tracking of service project delivery according to time plan, ensure on time delivery
• Regular customer visit and relationship maintenance, promoting after sales products

• Qualifications

• Solid theoretical knowledge with practical skill as mechanician, electrician or mechatronician
• At least 2 years working experience in after-sales service
• Proficient project management knowledge and skilled communication and team ability
• Sense of risk management
• Proficiency in MS Office software (Word/Excel/PPT)
• Willingness to travel and to work on-site
• Language: fluency in Chinese & English, Merit in speaking Swedish/ German/French

About LEAD

LEAD Intelligent Equipment, established in 1999 (IPO on the Shenzhen Stock Exchange) and now the world's top high-end equipment and turnkey solution provider for renewable energy sector, with global customers in battery and automobile.

LEAD has established 11 global branches and 5 manufacturing plants with over 20 000 employees, with 2000+ patents. As the European battery industry is growing, LEAD is hiring global talents to work together for a sustainable future.