Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in securing the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry.

Assignment Description:

We are looking for a Senior CITRIX Support Specialist to join our dynamic team

What You Will Work On:

• Understand Citrix technology solutions and their benefits.
• Act as the second-line support for Citrix-related issues.
• Serve as the Single Point of Contact for other IT support units and suppliers.
• Implement Standard Operating Procedures for the Service Desk when necessary.
• Drive projects and assignments within the portfolio.
• Act as a liaison between users, other IT support units, and suppliers.
• Communicate changes effectively.
• Provide support in the following areas: Citrix Cloud, basic Citrix Cloud suite, daily case management, collaboration ServiceDesk, and Onsite support.

What You Bring:

• Basic knowledge of Citrix PVS, including creation, administration, and maintenance of vDisks.
• Familiarity with environment management via Citrix Director (help-desk functionality).
• Understanding of network setup, cache types, and streaming services.
• Experience with PVS Server upgrade and Nutanix.
• Basic knowledge of Active Directory and Group Policy Objects (GPO).
• Understanding of VMware vCenter, including creation, administration, and maintenance of vCenter.
• Familiarity with VMware ESXi/vCenter, computing, virtualization software, and services.
• Proficiency in profile management and Windows Server administration.
• Well-documented knowledge of Windows 10, with a merit for Linux knowledge.

Desired Attributes:

• Strong technical and analytical skills.
• Attention to detail and a focus on quality.
• Ability to comprehend system manuals and documentation related to computer and software operations.
• Effective problem-solving and follow-up abilities.
• Excellent oral and written communication skills.
• Self-motivated with the ability to prioritize tasks.
• Strong initiative and personal drive.
• Cultural awareness.
• Positive attitude, flexibility, and a customer-centric mindset.