At Epidemic Sound, we make soundtracking content simple and inspiring with unlimited access to music and sound effects. Headquartered in Stockholm, with offices all over the world, we are a force of over 500 on a mission to soundtrack the world. Our innovative licensing model paves the way for creators - from YouTubers to small businesses to the world’s most recognizable brands such as Netflix, Redbull and BBC - to use sound to enhance their content while simultaneously supporting artists both financially and creatively. Epidemic Sound music is heard 2 billion times a day on YouTube alone and is recognized as one of Europe’s fastest-growing companies by the Financial Times. Epidemic Sound is backed by EQT, Blackstone, Creandum, Atwater Capital to name a few. We are currently seeking a dedicated Business Development Manager to join our Commercial function located in Stockholm. Job Summary: Within our commercial Organization, we are enhancing our team with a focused Business Development Manager aimed at fostering mutually beneficial business relationships and expanding our business within the Mid-market segment consisting of small to midsize business clients across Europe. Our clientele consists of production companies, broadcasters, advertising agencies, digital publishers, and brands primarily centered around audiovisual media. Responsibilities: Manage the mid-market customer segment, accountable for revenue generation and service adoption. Facilitate the growth customers, with a strategic emphasis on enhancing product adoption and engagement throughout the customer's organization. Identify potential churn risks by analyzing usage data, customer engagement, and feedback, and develop retention strategies. Collaborate with digital strategy owners and enterprise counterparts to ensure a unified offering meeting all customer requirements. Work closely with CRM, payments, and legal departments to ensure effective and efficient service provision to the mid-market segment. Identify, pursue, and close new business opportunities within the mid-market segment to drive Epidemic Sound’s business growth. Employ a blend of transactional and consultative sales techniques to understand and address customer needs effectively. Utilize a holistic approach to uncover customer requirements and co-create strategic solutions to meet those needs. Liaise with sales, product & tech, music, and marketing teams to optimize Epidemic Sound’s ecosystem for an exceptional customer experience. Contribute to team objectives to ensure the achievement of initiatives, processes, and programs. Requirements: To excel in this role, you should ideally possess a background in customer success/sales, with experience in music licensing considered advantageous. You must exhibit a passion for delivering value and optimal outcomes for customers while driving business growth and engaging decision-makers. Creativity, energy, and self-motivation are essential qualities, coupled with a deep understanding of customer needs and the ability to foster strong partnerships. As a proactive individual, you are adept at taking initiative and possess exceptional social skills that translate into valuable business opportunities. Preferred Qualifications/ Bonus Skills: 6+ years of experience in commercial roles such as Business Development, Management Consulting, Digital Account Management or complex Sales. Proficient in data analysis and problem-solving. Commercial mindset with proficiency in serving customers both online and through relationship-building. Track record of meeting or exceeding retention and expansion targets consistently. Ability to innovate in user adoption and churn mitigation strategies. Enthusiasm for leveraging Music, Media, and SaaS solutions to drive customer scalability. Proactive self-starter with strong reliability and attention to detail. Comfortable with ambiguity and receptive to feedback. Familiarity with Salesforce or Customer Success Platforms is advantageous. Proficiency in English is required. Equal Opportunity Employer: We believe that bringing people together from different backgrounds, experiences and perspectives makes for a healthy workplace, a more successful business and a better world. We value diversity and encourage everyone to come and soundtrack the world with us. Application Do you want to be a part of our fantastic team? Please apply, in English, by clicking the link below.