As a Norwegian Speaking Technical Support Specialist, you will play a crucial role in ensuring the highest level of technical assistance for this customers. This role is based in Athens, offering a fantastic opportunity to work in a multicultural environment and contribute to the success of our client's technical support team. Responsibilities: Provide first-class technical support to Norwegian-speaking customers via phone, email, and chat. Diagnose and troubleshoot technical issues related to our products/services. Guide customers through step-by-step solutions and offer clear and concise instructions. Collaborate with cross-functional teams to resolve complex technical problems. Document and track customer interactions using our CRM system. Stay informed about product updates and industry trends to better assist customers. Identify opportunities for process improvement and contribute to knowledge base articles. Requirements: Fluency in Norwegian and proficiency in English (written and spoken). Technical background or relevant experience in technical support is preferred. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Ability to thrive in a team-oriented and fast-paced environment. Availability to work in rotating shifts, including evenings and weekends. What We Offer: Competitive salary with performance-based incentives. Comprehensive technical training program. Opportunities for professional development and career advancement. A supportive and collaborative work environment. Relocation assistance for candidates moving to Athens = flight ticket and 2 weeks accomodation for free Required language: Norwegian