Arbetsbeskrivning

Who are Benifex?

We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the world. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in.

Why should you apply?

• Work in a dynamic, cross-functional team with strong collaboration.
• Contribute to meaningful projects that impact thousands of users and partner brands.
• Play a key role in shaping and scaling our Nordic Marketplace and partner experience.
• Sunday Times Best Place to Work 2025 and Best Large Tech Company to Work for 2025
• Work for a profitable, fast-growing market leader in the online reward and benefits space

Great benefits:

Guaranteed work-life balance with a hybrid working model.

ITP1 pension.

Lifeplan - a leading financial advisory service that offers personalized advice for maximizing your pension savings.

Collective agreement.

Access to our comprehensive benefits portal.

Generous wellness allowance.

30 vacation days / year.

Enhanced parental pay.

Volunteer Days – two paid days annually to give back to the community.

Role Overview

As a Partner Success Manager, you will ensure an optimal experience for Marketplace partners and end-users by managing partner content, offerings, and relationships within Benifex’s Marketplace. The role is crucial for maintaining high-quality partner collaboration, improving Marketplace performance, and ensuring value creation through continuous optimization and proactive communication. 

You will

• Manage and support Marketplace partners, ensuring accurate content, technical functionality, and an excellent user experience.
• Communicate proactively with partners to handle updates, resolve issues, and identify opportunities for improvement.
• Plan and execute partner campaigns and activations to drive engagement and sales.
• Analyse partner KPIs (engagement, conversion, order volume) and take actions to optimise results.
• Support partner onboarding, engagement, and retention across regional Marketplace offerings.
• Collaborate closely with Partner Managers and internal teams to improve products, content, and partner setups.

What are we looking for?

• 1–2 years of experience in a coordinating, customer-facing B2B role with exposure to technical setups - for example as a Project Coordinator, E-commerce Assistant, Technical Support, or Customer Success role, ideally in a platform-based environment.
• A passion for service and problem-solving with strong time-management skills.
• An analytical mindset and ability to work with KPIs and performance data.
• Professional language skills in Swedish and English, written and spoken.

It’s a bonus if you also have:

• Experience working with content in platforms or CMS systems.
• Experience witin SaaS or digital marketplace environments.
• Professional skills in Danish or Norwegian.
• A bachelor’s degree in business administration, communication, or similar.

Personal Attributes  

You have a strong interest in technology and enjoy working with digital platforms, solving problems, and ensuring smooth operations. You thrive in a customer- and support-focused role, taking pride in helping partners succeed and delivering a seamless user experience.

You are highly organized and detail-oriented, able to manage multiple tasks while maintaining structure, quality, and clear communication. With a proactive and curious mindset, you take initiative, seek improvements, and enjoy collaborating across teams in a dynamic environment.

Even if you don't meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow.

We also offer a variety of other roles, so please check out our careers page to see if there is something else that might be a good fit for you.

Our interview process

Benifex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible.

Initial informal call with the Talent team

Online tests in numeracy and logical reasoning

Interview with the hiring manager and a member of the team

Final interview with the Director

Please let us know if you need any reasonable adjustments for interviews by replying to the email you will receive after you apply.