Arbetsbeskrivning

Responsibilities:

• Implement and support IT operations aligned with the organization's operational standards, ways of working and policies.
• Monitor, maintain, and optimize IT infrastructure to ensure high availability and performance.

• Proactively identify potential system risks and weaknesses; implement measures to strengthen resilience.
• Collaborate with the security/internal audit team to ensure compliance with security protocols and manage findings.

• Identify areas for automation within operations and implement relevant tools to enhance efficiency.
• Work with DevOps and software engineering teams to streamline CI/CD pipelines and deployment processes.
• Continuously review and refine standard operating procedures (SOPs) for IT operations.

• Serve as a point of contact for stakeholders in technical operations for selected domains.
• Participate in planning and scoping discussions to align IT operations with business needs.

• Establish and monitor key performance indicators (KPIs) for IT operations.
• Provide insights and recommendations to IT management on improvements.
• Documentation
• Ensure accuracy, quality and compliance in the operations documentation

Description of knowledge and experience:

• Minimum 5 years of Operations specialist experience and/or Technical Project management
• Experience in Financial Services, preferrable in the Credit risk domain
• Accustomed to work in large and complex IT architecture landscapes

Key qualities:

• Proactive, curious and a positive can-do attitude, embraces continuous improvements
• Strong stakeholder management experience and effective communication skills
• Ability to work collaboratively with cross-functional teams, and strong attention to detail.
• Takes ownership to resolve blockers impediments
• Hands on experience on Jira setup, confluence and other relevant SDLC tools
• Master’s degree in Engineering, Information Technology, Computer Science, or a related field.
• Proficiency in English

Required skills:

Financial Services, Credit Risk, Technical project management, Stakeholder Management

Duration:

2025-01-02 till 2025-12-31