We are looking for an excellent writer who is also a design thinker and customer champion. You’ll be joining a team whose mission is to empower our entrepreneurial customers – from those just starting out on their business journey to established small business owners looking to grow.
The work will empower this diverse group of merchants to find and manage their customers, request payment smoothly so they can get paid, and not only manage but understand their business. It’s our aim for our customers to feel in control, creating experiences that are smooth and intuitive so that they can focus on their passions.
This role is a good fit if you love using words to tell stories, to solve problems, and bring value to customers.
You’re skilled at working across multiple products and platforms to deliver a coherent, cohesive experience. You know how and when to ask the right questions to drive the design process from discovery to execution.
You’re naturally curious and have a deep need not only to understand products inside-out, but to challenge and question existing experiences to raise the bar.
You're driven to define and solve problems, putting customer needs first.
You’re excited to work in a fast-paced, high-tech environment that requires independent self-direction as well as collaboration and open communication.
Your day-to-day
What you need to bring
Bachelor’s Degree or equivalent in English, Journalism, Communications, Marketing, Design, Information Science or related field preferred.