Arbetsbeskrivning

Company Description

H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here.

Within H&M our Logistics network ensures a seamless, flexible, and swift distribution process, by delivering products for our stores and online customers, every single day. Working as part of our demand-driven, efficient, circular Supply Chain, our dynamic Logistics teams are consciously committed to and guided by our values. We work with innovative technical solutions, with our customer in mind. We don’t just go with the flow- we manage it, together with our service-focused, competent, motivated teams around the world.

Job Description

Operational Excellence is the backbone of our dynamic logistics team. It's all about standardizing how we work, simplifying processes, and constantly improving.

As an Operational Excellence Lead, you will review relevant functional areas and provide support to the Logistics Regions in improving processes based on the global operational practices and tech standards. You will make sure that implemented Roll-Outs are handed over to our regions with stability and clarity and where realizations are met.

Main responsibilities:

• Act as a main counterpart for Logistics Regions on operational and tech related questions for the functional area.
• Streamlining and continuously improving operations within current operational and technical standards to make sure we are moving towards a leaner operation.
• Support Logistics Regions in understanding and finding solutions on how to best follow global and operational tech standards, also gathering, and ensuring actions on identified challenges and opportunities in following standards.
• Provide an overview of operational recurring issues and interim work- arounds for the relevant functional area, also providing support in developing mitigation plans and give input to future improvements.
• Connect and support Logistics Regions on operational best practices and standards, encouraging knowledge sharing on common operational opportunities, problems and solutions.
• Lead continuous improvement process and forums together with Value Stream and other key Logistics stakeholders, gathering improvement ideas and opportunities from Logistics Regions and others, evaluating feasibility of ideas and requests and ensuring overall prioritization.
• Responsible for follow-up tech and operational performance after roll-out finalization and hand-over, providing input to relevant Logistics teams on actual value realization and operational impact.
• Follow-up and ensure actions and progress of potential rest list and remaining open points not solved at project finalization and hand-over, together with Logistics.

Qualifications

• Strong expertise within logistics, including operational processes and standards, also providing excellent knowledge of best practices as well as functional and technical implementations.
• Strong communication skills and ability to coordinate and engage global, regional and local team members and warehouse associates.
• Strong knowledge of effective training, including learning and development methods as well as ability to understand digital product development from ideation to release.
• Skilled in setting priorities by analyzing impact both from a business and tech perspective.
• Experience from working with and leading continuous improvement projects or initiatives.
• Ability to plan, prioritize and delegate high numbers of tasks with varying workload and importance.
• Strong ability to contribute to solving complex functional problems within the logistics area.
• Strong ability to clearly express the connections between larger business goals and small backlog items for team members.
• Strong communication skills including internal and external stakeholder engagement.
• Strong analytical abilities to effectively communicate complex issues in a clear and simplified manner to diverse stakeholders

Additional Information

About the recruitment process

This is a full-time permanent assignment, based at the head-office in Marievik/Liljeholmen in Stockholm and you will report to Per Moller - Roll-Out & Operational Excellence Manager

If you feel your experience, skills and ambitions are right for this role, please send your CV in English. We will interview continuously during the process but would like you application at the latest by October 13th.

Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.

Inclusion & Diversity

At H&M Group, we’re determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organization. Our teams should consist of a variety of people who share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

We look forward to hearing from you!