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Publicerad 2024-05-15

Technical Architect- ServiceNow

  • 10+ years of experience in ServiceNow technical implementation
  • With at least 5 ServiceNow CIS certifications.
  • Should have experience in integrating ServiceNow with third party tools.
  • Ability to have conversations with customer’s enterprise architect.
  • ServiceNow certified Technical Architect (CTA)
  • In-depth understanding of ServiceNow platform capabilities (Min 8+ years of experience)
  • Experience architecting solutions in the Assurance, Service Management, Order Fulfilment space
  • In-depth understanding of system design and integrations
  • Exposure to multiple integration methods - REST, SOAP etc. and understanding of ServiceNow's integration capabilities - Integration Hub, Event Management Connectors, Data Streaming, Service Graph Connectors etc.
  • Ability to define solutions approach across systems leveraging capabilities of each with very high-level requirements
  • Ability to clearly define and elaborate tradeoffs between different solution approaches for e.g. federation vs. data synchronization vs. on-demand enrichment
  • Good written and verbal communication capabilities to achieve outcomes from different stakeholders - for e.g. management / leadership, project / delivery managers, product owners, end user and operations community, third-party tool SMEs, developers, testers etc.
  • Ability to carve out specific, well-defined use cases from a set of requirements or high-level goals
  • Understanding of the surrounding eco-system to ServiceNow
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