Arbetsbeskrivning

To lead complex, high-impact projects and act as a key link between the internal organization and the customer. The Senior Project Manager ensures the seamless integration of customer requirements into internal processes, driving organizational success and enhancing customer satisfaction.

Main Responsibilities

– Build and maintain strong relationships with key customer stakeholders to understand their strategic goals.

– Translate customer requirements into actionable plans for internal teams.

– Oversee the delivery of high-impact projects, ensuring alignment with customer and organizational objectives.

Key Responsibilities

– Serve as the primary liaison between customers and senior leadership, ensuring alignment of expectations.

– Provide strategic insights to internal teams to tailor solutions that meet customer needs.

– Lead customer negotiations regarding scope, timelines, and resource allocation.

– Identify and resolve conflicts between internal priorities and customer expectations.

– Ensure consistent communication and reporting between customers and internal stakeholders.

– Drive post-project reviews to gather feedback and implement continuous improvements.

Authorities

– Represent the organization in customer meetings, negotiations, and conflict resolution.

– Approve strategic project adjustments to meet changing customer needs.

– Allocate cross-functional resources to achieve optimal customer outcomes.

– Advocate for customer interests while balancing organizational priorities.

Competencies

– Leadership: Exceptional ability to inspire, mentor, and guide teams towards achieving project goals.

– Strategic Thinking: Strong capability to align projects with organizational and customer strategies.

– Stakeholder Management: Expertise in building and maintaining productive relationships with internal and external stakeholders.

– Risk Management: Advanced skills in identifying, assessing, and mitigating project risks.

– Negotiation Skills: Effective at achieving win-win outcomes during customer negotiations.

– Financial Acumen: Proficient in budgeting, resource allocation, and financial oversight.

– Adaptability: Flexible in managing multiple priorities in a dynamic environment.

This position is based on-site in Ulricehamn.