Product Advisor & Trainer

Antal platser:
Yrkesbenämning: Kundtjänstmedarbetare
Publicerad: 2022-05-27
Sista ansökningsdag: 2022-11-13
Stad: Stockholm
At Looklet, we challenge traditional photography, combining technology with fashion and photography. We are a B2B company with world-leading high-end fashion e-commerce retailers as our clients. Being a fashion-tech company means working with cross-functional innovation. Working at Looklet, you collaborate with people specialized in software development, hardware construction, photography, and fashion to create our solutions behind the Looklet magic. We are now looking for a service-minded team player for our Product Experience team. As a Product Advisor & Trainer, you will be training our clients, based all over the world, in our unique hardware and software that constitutes the Looklet solution. We also produce images for our in-house clients and work cross-functionally within the company. We believe that you will like working at Looklet if you enjoy collaboration, are a bit creative and never settle - because we are always on the move! As a Product Advisor & Trainer the main scope of your work will include: - Performing client demos and tests - Training and onboarding clients - In-house production, including styling, shooting, and look creation. - Creating educational material to ensure learning and correct usage - Acting as a resource for product development projects Your profile: You are a positive and service-minded team player with an excellent eye for details . You take pride in delivering great results and at the same time enjoy working towards a deadline. As part of this role involves working towards fashion-oriented clients and stakeholders, we believe that the ideal candidate for this role has experience in fashion and styling. You are: - A professional with ~ 2 years of experience in a service-oriented profession such as customer service, retail, or similar. - Professional fluency in English - Flexible and able to travel for work - sometimes with short notice You have: - A strong work ethic and a solution oriented approach - A good eye for details - A talent for deconstructing and explaining a task and teaching it to others. - Knowledge and/or experience in fashion Additional skills that are beneficial: - Experience in Photoshop - Experience in video editing - Interest in photography What's in it for you? Here we could write all about how we provide exercise stipends and pension and how much fun we have together - because all of that is true. However, we believe that the true benefits of working at Looklet, except for the role itself, are in our game-changing product and how everyone in our diverse team makes a difference when creating and developing the product further. Being part of Looklet means being part of developing our groundbreaking technology. All of our colleagues share a big common interest: the passion and pride in our product. Whether you are a software developer or product experience specialist, we all share the same excitement for innovation. That’s what makes Looklet amazing. Miscellaneous Reporting to: Product Experience Manager Start date: As soon as possible Extent: 100% (full time) with 6 month probation Traveling: The position includes traveling abroad - sometimes frequently and with short notice Location: Hybrid remote with office at Södermalm, Stockholm, Sweden Recruitment Process In this recruitment, we collaborate with Alva Labs, a modern test tool that allows us to look beyond CV already from the start to find the perfect fit for this role. Once you have sent in your application, you will automatically receive a link to a personality test and a logical test. Both take about 15-20 minutes to complete. Please note that the answer on your application may be delayed until late August due to vacation time. We thank you in advance for your patience.

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