Desktop Technical Specialist required in Umeå
A fantastic opportunity has arisen for an experienced Desktop Technical Specialist to come on- board with one of the most established names in the Financial Services industry! This leading and rapidly growing company is now searching for a new co-worker to their support team in Umeå. Are you confident in multi-client support and have a range of skills including workload prioritization and the ability to multi-task? Then you might be just the right person for this position!
About the position
Perido is looking for a Senior Desktop Technical Specialist for one of our clients in the financial business. The office is located very central in scenic Umeå, one of the beautiful big cities of the spectacular High Coast.
Your daily tasks
Accountable for desktop infrastructure support within global based team you will work closely within a small team to maintain high levels of support in order to maximize system availability and to develop and deliver pro-active solutions to Windows-/Linux-/Apple- based infrastructure issues. You are a local point of escalation for all end user queries and issues ensuring effective documentation and knowledge sharing of all applicable fix’s. You also develop and maintain SLA:s and compliance within the company's financial environment. Furthermore, you develop and maintain Windows systems and distribution process and ensure that all problems are documented and that all clients are supported in most deficiencies/fix problems.
In this role we see that you have a minimum of 3-year experience in a support-based role with focus on face to face communication. You will need to be confident in multi-client support and have a range of skills including workload prioritization and the ability to multi-task. We believe you have proven knowledge and experience of Microsoft infrastructure, troubleshooting and support of Outlook mail clients, Active Directory, Desktop virtualization (Citrix) and dealing with client requirements and expectations with a high level of service mind. It’s also required that you have proven experience in documenting and transferring of knowledge and pro-active improvement plans.
Are you the one we are looking for? Please send us your application as soon as possible!
We see that you have:
- Minimum 3+ years in a Support based role
- Proven knowledge of Microsoft infrastructure and products including Win7, Win10 and Office application suite
- Troubleshooting and support of mail clients Outlook 2007 – 2016
- Experience with Active Directory
- Practical understanding of networking LAN/WAN and TCP/IP, VPN
- Practical understanding of PXE imaging service with a focus on multiple of operating systems (Windows, Apple, Linux)
- Experience of Apple, Android, Windows phones and Mobile Iron
- Experience with Desktop virtualization (Citrix)
- Excellent communication skills, both oral and written
- Understanding of Exchange infrastructure/administration
- Active Directory domain admin level
- Practical understanding of UNIX/Linux with basic Bash command skills
- MAC OS-X desktop environment understanding/Troubleshooting
Contract type and hours
Full time contract 12 months. Start 1st of January 2021. End 1st of January 2022.
Please apply for this vacancy through our website. The company name and more information about this position will be revealed at the first contact with responsible recruiter. We recommend that you submit your application as soon as possible since interviews will be held continuously.
If you have any questions you are welcome to contact us by mail, email@example.com, and one of our recruitment assistants will answer you. State the reference number 32018 in the subject line.
Perido is a successful consultant and recruitment company, active within the civil service sector. The company has grown consistently since the start in 2003. Our vision is that everyone should thrive and feel dedicated at work. This includes our co-workers, clients and consultants. Through questioners that cover well-being we up hold high scores of contentment among our employees, both in-house co-workers and consultants year after year. This is something that we continue striving towards in everything we do. Today, Perido consists of 50 in-house co-workers and over 700 consultants working all over the country. Our vacancies can be found within several different industries, including banks, multinational IT-corporations, world leading telecom companies, government agencies and smaller companies within the private sector. We are affiliated with collective labor agreements to certain safe and secure work environments for all our employees.