Mobility Consultant Göteborg
Headquartered in Sweden, Alfa is the largest Scandinavian provider of mobility and assignment services for Private, Corporate and Industry Partners.
Our mobility and assignment services are delivered by 440 people across Scandinavia. With 11 offices throughout Sweden, Norway, Denmark and Finland Alfa's interconnected workforce manages mobility and assignment services in 150 countries annually.
Established in 1995 as an innovative & progressive company Alfa is a member of the prestigious worldwide mobility services organization. Awarded with ISO 14001/27001 and Triple AAA finance certifications and providing security consciousness with Information Security Management Systems monitoring all our technology.
We provide peace of mind for people on the move in the hope to enhance the lives of assignees and their families.
Alfa is expanding its team in Gothenburg and is recruiting for the position of an experienced Mobility Consultant.
You will have previous experience of working within the Relocation/Mobility industry with strong focus on customer service.
You are committed, service and business oriented, structured and systematic. You are a team player, a good listener, empathetic and can engage in a constructive cooperation with many different entities and persons respectively within Alfa and towards our clients and assignees. Being fully articulate in both Swedish and English is essential. Having lived and worked abroad is an advantage but not a necessity.
Ability to work independently, prioritize and manage multiple projects in addition to day to day tasks. Flexibility and willingness to undertake additional tasks as required.
Working in a professional yet friendly environment, you will be responsible for assisting assignees and their families throughout their corporate assignments.
Managing and counselling a caseload of assignees to include:
- Pre visits and orientation tours
- Home findings
- Settling in services (bank, population, registration, social benefits, healthcare)
- Move-in inspections
- School search
- Move-out inspections
- Lease negotiations
- Departure services
- Lease translations
- Liaising with client HR and mobility teams, and agents
You will also be responsible for updating our internal systems and documents.